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ITS Desktop Virtualization (VDI) - Service Level Agreement
 Desktop Virtualization (VDI) FAQ Rates Order/Modify MyDesktop Support/Help Server Virtualization ITS Virtualization Services « Virtualization Services ...
http://www.itcs.umich.edu/virtualization/desktop/sla.php

ITS Statistics & Computation Service: Long-Running Jobs
« Statistics and Computation Service LONG-RUNNING JOBS THE PROBLEM: AFS TOKEN EXPIRATION Your home directory is located in AFS, which is a secure, networked ...
http://www.itcs.umich.edu/scs/long.php

ITS Value Storage - Service Level Agreement
 Value Storage FAQ Rates Order/Modify Support/Help Mainstream Storage AFS Storage ITS Storage Services « Storage Services « Value Storage VALUE STORAGE ...
http://www.itcs.umich.edu/storage/value/sla.php