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ITS Mainstream Storage - Service Level Agreement
Mainstream Storage FAQ Rates Order/Modify Support/Help Value Storage AFS Storage ITS Storage Services « Storage Services « Mainstream Storage MAINSTREAM ...
http://www.itcs.umich.edu/storage/mainstream/sla.php

ITS Desktop Virtualization (VDI) - Service Level Agreement
 Desktop Virtualization (VDI) FAQ Rates Order/Modify MyDesktop Support/Help Server Virtualization ITS Virtualization Services « Virtualization Services ...
http://www.itcs.umich.edu/virtualization/desktop/sla.php

ITS Value Storage - Service Level Agreement
 Value Storage FAQ Rates Order/Modify Support/Help Mainstream Storage AFS Storage ITS Storage Services « Storage Services « Value Storage VALUE STORAGE ...
http://www.itcs.umich.edu/storage/value/sla.php

ITS: Connected Backup Service: Information for IT Staff
Getting Started Frequently Asked Questions How-To's Manage Your Account For IT Staff & Community Administrators « Backup « Connected Backup Service ...
http://www.itcs.umich.edu/backup/connected/itstaff/expiration-parameters.php

Authorization Code (authcode)
GENERAL INFORMATION * About Us * Announcements * Contact Information * Web Site Feedback * More » * Customer Service * Customer Service * Order Forms ...
http://www.itcom.itd.umich.edu/telephone/authcode.html