ITS Mainstream Storage - Service Level Agreement
Mainstream Storage FAQ Rates Order/Modify Support/Help Value Storage IFS Storage ITS Storage Services « Storage Services « Mainstream Storage MAINSTREAM ...
http://www.itcs.umich.edu/storage/mainstream/sla.php
ITS Desktop Virtualization (VDI) - Service Level Agreement
 Desktop Virtualization (VDI) FAQ Rates Order/Modify MyDesktop Support/Help Server Virtualization ITS Virtualization Services « Virtualization Services ...
http://www.itcs.umich.edu/virtualization/desktop/sla.php
