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ITS Communications Systems: UMnet Backbone SA
GENERAL INFORMATION * About Us * Announcements * Contact Information * Web Site Feedback * More » * Customer Service * Customer Service * Order Forms ...
http://www.itcom.itd.umich.edu/backbone/backbone.sla.html

Remote Backbone Attachment SA
GENERAL INFORMATION * About Us * Announcements * Contact Information * Web Site Feedback * More » * Customer Service * Customer Service * Order Forms ...
http://www.itcom.itd.umich.edu/backbone/backbone.remote.sla.html

Service Order Activities - Description of Service Order Types
GENERAL INFORMATION * About Us * Announcements * Contact Information * Web Site Feedback * More » * Customer Service * Customer Service * Order Forms ...
http://www.itcom.itd.umich.edu/orders/serviceOrderTypes.html

Service Agreement Index
GENERAL INFORMATION * About Us * Announcements * Contact Information * Web Site Feedback * More » * Customer Service * Customer Service * Order Forms ...
http://www.itcom.itd.umich.edu/general/sla.html

ITS IP Contact Center
 * Network Requirements * For IP Phones * For IP Contact Center * For Special IP Services * Rates * Features * Equipment * Desk Phones * Conference ...
http://www.itcom.itd.umich.edu/ipvoice/contact-center/