Service Agreement Index
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http://www.itcom.itd.umich.edu/general/sla.html
Special Circuits Maintenance Standard SA
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http://www.itcom.itd.umich.edu/general/special.circuit.sla.html
ITS Communications Systems: UMnet Backbone SA
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http://www.itcom.itd.umich.edu/backbone/backbone.sla.html
Interbuilding Fiber Lease
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http://www.itcom.itd.umich.edu/cabling/cabling.interlease.sla.html
Remote Backbone Attachment SA
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http://www.itcom.itd.umich.edu/backbone/backbone.remote.sla.html
Station Cable
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http://www.itcom.itd.umich.edu/cabling/cabling.stationcable.sla.html
News Archive: September-October, 1999
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http://www.itcom.itd.umich.edu/archives/99_9.html
Assigning Private IP Network Numbers
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http://www.itcom.itd.umich.edu/backbone/umnet/privateIP.html
Labor Rates and Processing Charges
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http://www.itcom.itd.umich.edu/rates/labor.php
Repair Information for Departments & Network Administrators
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http://www.itcom.itd.umich.edu/umnoc/repair-policies.php
