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ITS: Frequently Asked Questions About the TSM Backup Service
About TSM Backup Getting Started Frequently Asked Questions How-To's Contact « Backup « TSM Backup Service FREQUENTLY ASKED QUESTIONS ABOUT THE TSM BACKUP ...
http://www.itcs.umich.edu/tsm/faq/

Virtual Firewall Service
GENERAL INFORMATION * About Us * Announcements * Contact Information * Web Site Feedback * More » * Customer Service * Customer Service * Order Forms ...
http://www.itcom.itd.umich.edu/firewall/

ITS: Shared Desktop Service: Security Settings
  * About the Service * Common Questions * For IT Staff (Technical FAQ) * Pilot Units (Login Required) U-M SHARED DESKTOP TECHNICAL FAQ--SECURITY SETTINGS ...
http://www.itcs.umich.edu/sharedimage/itstaffsettingfaq.php