ITS General Computing

ITS Services for U-M Departments

ITS can serve your department in a variety of IT areas. We can take care of maintenance to free you for more interesting work and give you new tools to let you accomplish even more. Let us show you how.

Show Services by Name

Services by Name

AFS Storage Shared storage space
Computer Power & Patch Management Pre-packaged patches, updates, and power optimization
Connected Backup File backup for staff workstations
Data centers Environmentally controlled secure server space
Data Networking & Internet Backbone, network and cabling services
Desktop Virtualization (VDI) Virtualizing staff Windows desktops
Digital Signage Service Dynamic and interactive signs to help you connect with your community
Drupal CMS via WASUP Web content management system
Exchange Service Combined e-mail and calendaring
Faculty & Staff Telephone Services Telephone and voicemail services
Mac Resources Resources for users of Macintosh computers
Mainstream Storage Shared storage space
MediaWiki via WASUP Wikis
Printing services Specialty printing resources both within and outside of ITS
Server Virtualization (VaaS) Virtualized servers
Shared Desktop Common desktop image
Software Licensing and Distribution Licensed software
SSL Certificates SSL certificates
Statistics & Computation Service Data processing space for research needs
Tech Repair Service Apple and Dell computer repair
Also, maintenance on most computer brands:
  • Virus remediation
  • Software troubleshooting
  • Software installations
  • Hardware upgrades/installations
  • Data back-ups/transfers
TSM Backup Backup for servers
U-M Computer Showcase Though units should normally order through M-marketsite for purchases of computers and other hardware, the Showcase can accommodate small orders when turnaround time is an issue
UMmedia A/V streaming, TV (UMTV drops, satelink downlinks), and video conferencing
Value Storage Data processing/storage space for research needs
Virtual Sites Remote use of Windows software
Virtual Web Hosting Customized URLs, database hosting, private web pages
VPN Added security when using wireless
Web Application Hosting Hosting of web applications
Windows Forest Windows networking
Wireless Getting wireless set up in your building

Services by Function

Show All Services

Staff workstation backup See Connected Backup
Server workstation backup See TSM Backup
Small purchases Though units should normally order through M-marketsite, the U-M Computer Showcase will accommodate small orders when turnaround time is an issue
Backbone, network and cabling services See Data Networking & Internet
Digital Signs See Digital Signage Service
Combined email and calendaring See M+Google
Combined email and calendaring See ITS Exchange Service
Resources for Mac users See Mac Resources
Specialty printing resources on campus See Printing
Apple and Dell repair See Tech Repair Service
Maintenance on most computer brands:
  • Virus remediation
  • Software troubleshooting
  • Software installations
  • Hardware upgrades/installations
  • Data back-ups/transfers
See Tech Repair Service
Data processing space See Statistics & Computation Service
Data processing/storage space See Value Storage
Server space See Data centers
Virtualized servers See Server Virtualization (VaaS)
Licensed software See Software Licensing and Distribution
Remote use of Windows software See Virtual Sites
Shared storage space See Mainstream Storage
Shared storage space See AFS Storage
Telephone and voicemail services See Faculty & Staff Telephone Services
A/V streaming, TV (UMTV drops, satelink downlinks), and video conferencing See UMmedia
Customized URLs, database hosting, private web pages See Virtual Web Hosting
Hosting of web applications See Web Application Hosting
SSL certificates See SSL Certificates
Web content management system See Drupal CMS via WASUP
Wikis See MediaWiki via WASUP
Windows networking See Windows Forest
Getting wireless set up in your building See Wireless
Added security when using wireless See VPN
Common desktop image See Shared Desktop
Virtualizing staff Windows desktops See Desktop Virtualization (VDI)
Pre-packaged patches, updates, and power optimization See Computer Power & Patch Management

If you don't see what you're looking for here, try our Service Center; we may well have the solution you require.

Departmental IT staff: see also our Information Especially for Campus IT Staff.