ITS General Computing
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ITS is committed to technical training for faculty and staff.

The future technical training landscape includes:

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Join the IT Technical Training Interest Group in MCommunity to get updates on activities.

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ITS Service Center
734-764-HELP (4357)

Technical Training at U-M

U-M Affiliated Workshops, Documentation & Support

Digital Media Commons Workshops
Free to U-M staff
Digital Media Commons (DMC) workshops are free and designed to introduce students, faculty and staff to available software, services and facilities. These workshops are provided through audio, video, print and live orientation sessions. Some of these workshops include:, Introduction to Final Cut Pro X and DMC Multimedia Workrooms as well as Audio Software & Facilities Orientations.

LSA Instructional Support Services
Free to LSA faculty, staff and students
LSA Instructional Support Services available mainly to LSA faculty, staff and students.

Merit Professional Learning
Merit Network offers professional training through classes, workshops and gatherings on a variety of subjects in information technology. U-M staff, faculty and students are eligible for the discounted Merit Member prices as announced for each event.

Please see specific units for cost information
U-M Learning and Information Center is a web-based training and documentation repository containing catalogs created for U-M Staff, faculty and students that need to access training for systems from ITS, HRD, OSEH, PEERRS, Treasurer's Office, Procurement and the School of Dentistry.

Safari Tech Books
Free to U-M staff
U-M subscription to Safari Books Online. Safari Books Online is a digital library containing technology, digital media and business books and videos online. Categories include Java, Web Development, Network Administration, Microsoft Office, Microsoft Development, Engineering, Information Technology & Software Development and many more.

Free to U-M staff
This is the support site for the University of Michigan's Google Apps for Education. It contains training videos, documentation and a calendar of campus-wide collaboration-related training events.

IT4U Collaboration Webinars
A library of 30–45 minute recordings of ITS-hosted webinars. Topics include Google, M+Box, CTools, Tableau and Qualtrics. U-M staff, faculty and students can sign up for live webinars or view webinar recordings on additonal topics—mobile applications, M-Reports and BusinessObjects—via My LINC.

U-M Library Research & Technology Guides
Free to U-M staff
Collection of online guides for research resources, course-related subjects and technology help guides. This collection of online help guides include topics such as Engineering, Basic Computing, Technology, Social Sciences and more.

U-M Library Access to
Free to U-M staff
If you like to learn by watching, bring your headphones and access hundreds of tutorials for free from a Library computer in the Hatcher Graduate Library, Shapiro Undergraduate Library or Groundworks in the Duderstadt Center. What does Lynda offer? Check out the website to explore, then visit Hatcher, Shapiro or the Duderstadt Center to get started.

U-M Teaching & Technology Collaborative
Free to U-M staff
In addition to sponsoring the week-long series known as "Enriching Scholarship," the TTC also offers free workshops, discussions, seminars and consultations designed to help faculty and instructors learn and incorporate technology into their teaching and research.

Other IT Training Options

Provider Topics Pricing
New Horizons Training on a variety of subjects, including information technology and desktop applications. New Horizons offers options for training delivery methods as well.

Delivery methods:
  • Online: Online materials are also available for a specified amount of time after the course
  • Instructor led: Scheduled classes in their Livonia office or units/offices can schedule session on campus
U-M Reduced Cost
Webucator Training on a variety of subjects, including information technology and desktop applications. Webucator also offers options for training delivery methods.

Delivery methods:
  • Virtual classroom: Scheduled events participants attend via WebEx classroom
  • Self-study: Printed materials for self study purposes
  • Instructor-led training: Units/offices can work with vendor to schedule session on campus
U-M Reduced Cost
Adobe Online training and documentation on Adobe products, including Dreamweaver, Photoshop and Illustrator. Free
Codecademy Online education for widely used programming languages, including CSS, HTML and JavaScript. Free
Filemaker Pro Online training and documentation on Filemaker Pro software. Free
Windows 8 Demo Presentation demonstrating Microsoft Windows 8. Free
Office Ribbon Find Commands Online training for Office 2010 for Windows. Free
Get Started with Office for Mac 2011 Online training for Office 2011 for Mac. Free