Resources for Windows Users

ITS Documentation ITS Outlook FAQ

Getting Help External Resources

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ITS Documentation

• Setting Up Outlook 2007/Exchange on a Windows Computer (S4348)
• Setting Up Outlook 2003/Exchange on a Windows Computer (S4326)
• Using Your ITS Outlook/Exchange Service [Windows] (S4327)
• Connecting to Your ITS Exchange Account from Off Campus [Windows] (S4346)
• Setting Up Outlook Anywhere for Your ITS Exchange Account [Windows] (S4334)
• Your Exchange Calendar-Only Account [Windows] (S4343)

Outlook FAQ

Please also refer to our Outlook documents and Frequently Asked Questions About Our Exchange Service

• How can I control spam?
• What happens when I delete a message, and how can I recover it?
• Can I bounce e-mail for groups I moderate?
• Can I change the From field so that the message appears to come from another person?
• How do I delegate my mailbox and calendar to another person?
• Is there a limit to the number of rules I can have?
• Why aren't I getting any new mail?
• How do I reconnect to the Exchange server if I get a "disconnected" message?
• Suddenly my Unread Mail folder also has my deleted and junk mail. How do I fix that?
• What are the best practices when creating a meeting proposal?
• How do I make a calendar item out of an e-mail from someone not on the Exchange server?
• Can I look at items from multiple calendars as if they were in one calendar?
• How do I move appointments from my personal Outlook calendar to my Exchange calendar?
• Can I get the U-M Academic Calendar in my Exchange calendar?

Getting Help

Where can I get more help with Exchange, Outlook, Entourage, and Outlook Web Access (OWA)?

External Resources

• Microsoft Outlook 2003 Delegation Training — maintained by Microsoft

• Microsoft Outlook 2003 Training — maintained by Microsoft

• Microsoft Outlook 2007 Training — maintained by Microsoft

Information and Technology Services