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ITS Faculty & Researcher Guide

General Computing Resources


Adaptive Technology

Use a computer that accommodates a short- or long-term disability Visit Adaptive Technology Computing Site (ATCS) to learn about accommodating the information technology needs of physically, visually, learning and ergonomically impaired individuals.

Administrative Services

Access class roster, grade roster and advisee information Visit the Faculty Center at Wolverine Access, click the Faculty & Staff tab, and go to Faculty Business.
Get up-to-date financial status on all your projects (sponsored research, gift and internally funded) Visit Wolverine Access, click Faculty & Staff, select M-Reports under Reporting, and view the Research tab.

Communication Services/Email

Use your mobile device with campus services Visit the U-M Mobile Apps Center to learn about services on campus for mobile devices.
Learn about email options available to you Visit Email Resources to find out about several email alternatives available to everyone in the U-M community. Some departments have Microsoft Exchange; in this case, talk to your department's IT staff.
Communicate with others, set up meetings, or check voice mail in Microsoft Exchange Check with your department's IT staff, or visit the ITS Exchange Service to learn more about Microsoft Exchange.
Keep your data safe when using your laptop or mobile device on campus Visit WiFi at U-M to learn where secure wireless networks are located on campus and how to access them.
Use U-M computing resources when traveling or at home Download the Virtual Private Network (VPN) software from the Blue Disc. Visit U-M Virtual Private Network (VPN) to learn more about the VPN and how to use it.

Data/Documents/Files

Manage your Andrew File System (AFS) files via the Web Visit MFile to store and manage your AFS files and access them from any location.
Choose the file storage option that will best meet your needs Go to Storage Services to learn about file storage alternatives.
Increase your AFS file space or account balances Visit Balances & Subscriptions for self-service, or contact the ITS Service Center.
Back up documents or data Visit Backup Services to learn about service options.
Virtualize your servers Visit Virtualization as a Service (Vaas) for information. Learn how virtual servers can provide the same computing functionality as physical servers. Save time on hardware setup and maintenance; save money on power, cooling and space requirements.

Education (on computer-related topics)

Increase your computer skills Visit Technical Training at U-M to learn about workshops in areas such as database management and the use of Microsoft Office suite products.

Check the Faculty Exploratory for no-cost workshops offered by the library. (See the Teaching and Research sections for more on the Faculty Exploratory.)

Hardware

Purchase a computer, computer-related peripheral or accessory For a personally-owned computer, visit the Computer Showcase at one of its two locations—the Michigan Union or Pierpont Commons—for discounts of up to to 20 percent on hardware and up to 80 percent on software.

For a university-owned computer, talk to your department's IT staff.
Repair a computer Visit the Computer Support & Repair Center, located in the Computer Showcase in the Union, for both authorized warranty and out-of-warranty repairs on your Apple and Dell computers. Visit Computer Support & Repair to learn more.

For a university-owned computer, talk to your department's IT staff.
Use a computer on campus Use a Mac or PC at a Campus Computing Site.

Help

Get help with computer services, tools, and resources, either by phone or online Contact the ITS Service Center.
Get help with faculty business transactions available via Wolverine Access Contact the ITS Service Center.
See a computer consultant about a problem with a desktop computer or laptop For one-on-one assistance, talk with consultants at the Angell Courtyard and School of Education Campus Computing Sites, or at the Computer Showcase in the Michigan Union.

People

Locate a student or colleague Go to the MCommunity Directory, and click Help for directions on how to use the directory.
Create an email group Go to the MCommunity Directory, and click Help to learn how to set up an email group.

Printing

Print to a Sites printer from anywhere, even off-campus Visit MPrint. MPrint allows you to print 50 pages per term to any Campus Computing Sites printer without charge.

Safety and Security

Protect your data and the university's information assets Visit Faculty and Staff for guidelines and resources on protecting your data and the university's information assets. Check out Privacy Matters to learn how to handle university data.
Protect your computer from viruses Visit Anti-Virus Protection at U-M to learn how to block computer viruses and mitigate their damage.
Protect your email from spam Go to Spam Busters to learn how to reduce spam in your inbox.
Deal with inappropriate email messages Visit Information Technology User Advocate (ITUA) to get help.

Software

Get software that allows you to use U-M IT services more easily Visit the U-M Blue Disc to download U-M specific versions of common applications for Macs and PCs.
Purchase software For personal use, visit the Computer Showcase to get what you need at discounted prices.

For a university-owned machine, contact Software Licensing & Distribution (SWLD) for discounted prices.
Use software you don't want to purchase Visit Virtual Sites to access special Windows software via an internet connection from a Mac or a PC.

Use special software at Campus Computing Sites, too.

Web Services

Build a personal website The following options are available:
(Visit the UM.SiteMaker Gallery of Websites to view examples.)
Build a database Visit the Data and Database Services category of the Michigan IT Service Portal.
Webcast from anywhere you have a network connection Visit A/V Streaming Services to learn how to capture your events for broadcasting from your website.
Get a web application for personal use Visit the Web Application Hosting category of the Michigan IT Service Portal to see what's available, how you can use the various services offered, and how to get started.
Publish your personal thoughts and opinions Go to M+Google Blogger for information on how to set up and maintain a blog.

Wireless

Use your mobile device with campus services Visit the U-M Mobile Apps Center to learn more about campus services for mobile devices.
Keep your data safe when using your laptop or mobile device on campus Visit WiFi at U-M to learn where secure wireless networks are located on campus and how to access them.
Use U-M computing resources securely when traveling or at home Download the Virtual Private Network (VPN) software from the U-M Blue Disc. Visit the VPN site to learn how to use it.