Connecting to the Internet FAQ

Go to the Blue Disc site to download the Internet software you need to connect to U-M computing services. U-M's anti-virus software is also available for download there.

ITS provides configuration support (including documentation and assistance from the ITS Service Center at 764-HELP and 4HELP@umich.edu) for the software available for download on its Blue Disc website.

However, if you wish to use Internet software not in the kit and are willing to configure it yourself without support from ITS, the U-M Internet Configuration Fact Sheet (R1447) has the information you will need.

Follow the instructions in the ResComp Networking Guide to connect your computer to the Internet using the Ethernet connection in your U-M residence hall room.

Different departments on campus handle this differently. Contact your department's system administrator to find out how to get connected.

For information about U-M data networks, see the Networking & Telecommunications website.

You can obtain a high-speed Internet connection from a number of commercial providers. Broadband is available from Comcast in the Ann Arbor area, and several phone companies offer DSL services. Look in your local Yellow Pages under "Internet Access Providers."

See University of Michigan Wireless Network Locations for a map and other information about wireless (Wi-Fi) locations on campus.

See Wireless for general information about wireless (Wi-Fi) on campus.

See our Getting Started instructions for information about setting up your computer with the right wireless card and software and more.

For general information, see the U-M Wireless Network page.

For information about Internet connection options available to residents of the Northwood Community Apartments, see the Northwood DSL Network Service page.

Networking & Telecommunications, a unit of ITS, provides computer, data, network, and video services to the Ann Arbor campus, as well as providing telephone services to the Ann Arbor, Flint and Dearborn campuses. To learn more about ways to connect to the Internet and U-M networks, see the Networking & Telecommunications website.

The ITS Service Center can answer your questions about connecting to U-M computing services and the Internet. Contact it by sending email to 4HELP@umich.edu or phoning (734) 764-HELP [764-4357].

General information about connecting to U-M networks is on the Networking & Telecommunications website.

These services are available to members of the University of Michigan community only.