Standard Computing Services FAQ

The standard computing services include a uniqname and UMICH password, a Google Apps UMICH account, personal file storage, a profile in the MCommunity Directory, help from the ITS Service Center, and more. See Understanding Your Standard Computing Services (S4260) for details. The services are provided by Information and Technology Services at no charge to those who are eligible for them.

Those eligible to receive the services include all Ann Arbor U-M students who are listed by their department as "Active in Program," all faculty (including emeritus faculty), and all staff. Questions about eligibility can be directed to the ITS Service Center.

Departments can sponsor people to provide them with access to U-M computing services. See Computing Services for Sponsored People.

Yes, you can continue to use standard computing services between terms. Students will continue to receive the standard computing services as long as their department lists them as "Active in Program." See Understanding Your Standard Computing Services (S4260) for details.

There are different options depending on your relationship with the university. For details, see What Happens to Your Uniqname, Directory Profile, and Computing Services After You Leave U-M.

If you are leaving the university and will no longer be eligible to receive the standard computing services, see this information to help you close out your computing account.

Students who use additional ITS computing services beyond those in the standard computing services will have the charges billed directly to their university Student Account. (This is the same account through which tuition and other fees are billed.) These charges will appear as "Additional computing services."

In a few cases, departments may opt to pay for some of these services. Graduate students who have additional computing needs related to research, course instruction, or thesis preparation should check with their department to see if funds are available.

Please contact the ITS Service Center if you have need for additional clarification or have other questions.

Faculty and staff who use computing services from Information and Technology Services (ITS) beyond those in the standard computing services may be able to have the charges billed to a departmental shortcode. You should first check with your departmental administrator.

The ITS Service Center staff can answer questions concerning billing for ITS computing services.

Yes, the data you store online through your use of standard computing services is backed up for purposes of disaster recovery.

Your IFS home directory is backed up regularly, and you can access the daily backup yourself. See Using IFS Backup and Restore Services [Oldfiles and Operator Restores] (S4110) for details.

The ITS Service Center can answer your questions about the standard computing services.

These services are available to members of the University of Michigan community only.