information technology central services at the university of michigan
Windows Internet Access Kit

S4269 • August 2007

The Windows Internet Access Kit (WIAK) provides everything most people need for connecting to the U-M computing environment, ITCS services, and the Internet.

You can download at no cost the whole kit or individual components of the WIAK from the Blue Disc website.

LEGAL NOTICE: The software installed by this kit is licensed for current University of Michigan students, faculty, and staff as well as U-M Online subscribers. If you leave U-M and do not subscribe to U-M Online, you must remove the installed software from your computer.

Table of Contents

Hardware and Software Requirements

  • Computer: Pentium-class processor

  • Operating system: Windows XP and Windows Vista
    NOTE: You'll need Administrator privileges to install the Kit.

  • Installed memory (RAM):
    • Windows XP — 256 megabytes (MB)
    • Windows Vista — 512 megabytes (MB)

  • Available hard disk space:
    • Windows XP — 65 megabytes (MB)
    • Windows Vista — 65 megabytes (MB)

  • Network connection:
    • Dial-up Modem: 9600 bps modem (28.8 Kbps or higher recommended) or ISDN
    • High-speed Internet connections: a Network Interface Card (NIC) or built-in Ethernet and the campus Ethernet network (including Residential Halls), a DSL telephone line (including Family Housing DSL [FH-DSL]), or a cable modem
^ Table of Contents

BEFORE YOU INSTALL!

  • INSTALLATION SEEMS TO HAVE STOPPED? You may notices times when installation seems to stop. For example, with Mulberry, the installation meter may seem to stop at 10% for a period of time. Please be patient. Installation is proceeding normally. After a delay, the meter will again indicate progress toward completion.

  • RESTARTING AFTER INSTALLATION: You'll need to restart your computer after installing the Kit. We recommend you save any work you have open and quit all programs before you begin.

  • DO NOT RESTART DURING INSTALLATION: If you see a dialog box prompting you to restart during installation of any component of the Kit, click No until you see a "Now It's Safe to Reboot - Reboot Now?" screen similar to the one below. It's then safe to click Yes.

      Now It's Safe To Reboot - Reboot Now?

  • VIRUS PROTECTION: We highly recommend you install the provided VirusScan — an excellent commercial virus protection program. (Residence hall students please see the note below.) The University has purchased a site license (meaning there's no cost to you) so all community members can be protected. For more information about viruses and how to protect your computer, visit the U-M Virus Busters website.

  • IS YOUR CLOCK AND TIME ZONE ACCURATE? To protect your password, some software uses Kerberos authentication (proving you're you). If your time zone is not correct and/or your computer's clock is not set to within 5 minutes of the Kerberos server, you will not be able to authenticate.
    NEW COMPUTER? Many new computers are shipped with the time zone set to Pacific Standard. Please verify that your time zone is correct.
^ Table of Contents

Installing the Kit

These installation instructions assume that your high-speed connection or modem is working properly.

  1. After inserting the 2007-08 Blue Disc CD, you will automatically receive the following screen.

      WIAK Introduction window

    Read the information then click Install Software to determine which items you want to install. Before installing, you may wish to see other parts of the Blue Disc by clicking View CD.

  2. Select the items you wish to install by clicking in the appropiate check box to make it active. Unless you live in a Residence Hall, we highly recommend you select VirusScan.
    HINT: Clicking on the name of each item provides a description.

      WIAK Installation window

  3. Click Install Software Now and follow the onscreen prompts.

    USING WINDOWS VISTA? Vista offers increased security by providing the following window. This is normal behavior, and because you've received this software either from the Blue Disc CD or the secure Blue Disc download website, you can safely click Allow.

      Windows Vista User Account Control window

    INSTALLING MULBERRY? You'll be asked for your name and uniqname followed by a number of settings to confirm. Read the screen information for each setting to see if there is an alternative, such as those required by CAEN.

    ASKED TO RESTART? Do not restart your computer during installation until you receive a "Now It's Safe to Reboot - Reboot Now?" window similar to the one below. It's then safe to click Yes.

      Now It's Safe To Reboot - Reboot Now?

  4. You must restart your computer before using the new software. Click Yes when prompted with the above dialog box.
^ Table of Contents

What the Software Helps You Do

Send and receive e-mail. You’ll receive Mulberry 3.1.6 preconfigured for use with the ITCS e-mail service. Mulberry lets you keep your mail on a central server, allowing you to read it from more than one computer. However, Mulberry can also be configured to download your messages to your computer. You can then read and compose messages while disconnected from the network — allowing dial-up users to conserve dial-up time. For more information, please read Using Mulberry 3 for E-mail (S4312).
ATTENTION NON-ITCS E-MAIL USERS! Please refer to Appendix A: Don’t Use the ITCS E Mail Service?

NOTE: The MIAK configures Mulberry to access your e-mail from the ITCS E-mail Service. If you don't use the ITCS E-mail Service — or don't know — please read Mulberry Tips.

U-M's web-based mail.umich.edu also uses the IMAP protocol. Refer to Configuring Your E-Mail Program for the ITCS E-Mail Service (S4321) for configuring other commonly used e-mail programs for the ITCS E-mail Service.

Access your IFS Home directory on your desktop. Your IFS Home directory is available by double-clicking the ITCS Home Directory (sftp) icon found in the UM Internet Access Kit folder on your desktop. You can treat the directory like any other directory or hard drive. Your Home directory is a secure storage space for your files that is backed up nightly.
COLLEGE OF ENGINEERING AND SCHOOL OF INFORMATION: Shortcuts to these schools' home directories are also in the UM Internet Access Kit folder.

Open connections to other computers, such as the ITCS Login Service. SSH Secure Shell shortcuts found in the UM Internet Access Kit folder allow you to easily connect to a number of host computers at U-M. To protect your privacy and your data, you must use SSH SecureShell — or another terminal program that supports ssh — to open a connection to the ITCS Login Service and most other host computers at U-M.
COLLEGE OF ENGINEERING AND SCHOOL OF INFORMATION: Shortcuts to these schools' login services are also in the UM Internet Access Kit folder.

Transfer files from one computer to another. You can use SSH Secure Shell to transfer files between computers using Secure File Transfer Protocol (SFTP). For more information, see Using SSH Secure Shell to Transfer Files with sftp [Windows] (S4299).

^ Table of Contents

Removing WIAK Components

Each component of the Windows Internet Access Kit is installed separately. If you later choose to remove a component of the kit:

  1. From the Start menu, select Control Panel.

  2. In the Control Panel window:

    • WINDOWS XP: Open the Add/Remove Program control panel.

    • WINDOWS VISTA: under Programs, click Uninstall a program.

  3. Select the component of the kit you want to uninstall and click

    • WINDOWS XP: the Add/Remove button.

    • WINDOWS VISTA: Uninstall.
^ Table of Contents

Additional Resources

Visit the Blue Disc website for updates to the Windows Internet Access Kit and links to the most current documentation.

Also visit ITCS's Information System to obtain ITCS computer documentation and other resources. A list of relevant documents follows:

ITCS's Online Help Desk provides a variety of computing help resources.

For further help with Internet connectivity, send e-mail or phone (734) 764-HELP [764-4357].

^ Table of Contents

Appendix A: Don't Use the ITCS E-mail Service?

Mulberry comes pre-configured for use with the ITCS e-mail service. Some schools — such as Engineering/CAEN (except freshmen) — provide their own e-mail services. If you are uncertain about what service you use, please call (734) 764-HELP [764-4357].

If you use an e-mail service other than ITCS, you will need to manually configure Mulberry. Please contact your school's help desk for the correct settings, then follow these instructions.

^ Table of Contents

Appendix B: Using a High-Speed Connection and a Dial-up Modem on a Laptop

If your laptop uses an Ethernet PMCIA card and you want to make a dial-up connection, you must first remove the Ethernet card. (This does not apply to PMCIA cards that offer both Ethernet and modem capabilities.) If you leave the Ethernet-only card installed, your laptop will attempt to send everything through the Ethernet card, even if you have removed the Ethernet cable.

^ Table of Contents

Appendix C: Obtaining the 2007-08 Blue Disc

Found this document but don't yet have the kit? The 2007-08 Blue Disc CD contains kits for both Windows and Macintosh. It's provided at no cost to incoming undergraduate students.

Others can obtain the latest Blue Disc for a nominal fee at:

  • U-M Computer Showcase [(734) 64-SALES (647-2537)] — located on the ground level of the Michigan Union. For an additional shipping fee, you can have the Blue Disc mailed to you.

  • Media Union Library Reserve Desk on the second floor of the Duderstadt Center on North Campus.
^ Table of Contents

ITCS
Information Technology Central Services at the University of Michigan

ITCS Home  |  University of Michigan