ITS Documentation
Windows Internet Access Kit
S4269 • April 2009

The Windows Internet Access Kit (WIAK) provides everything most people need for securely connecting to the U-M computing environment and ITS services. You can download the kit or its individual components at not cost from the U-M Blue Disc website..

LEGAL NOTICE: The software installed by this kit is licensed for current University of Michigan students, faculty, and staff as well as U-M Online subscribers. If you leave U-M and do not subscribe to U-M Online, you must remove the installed software from your computer.

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Hardware and Software Requirements

  • Computer: Pentium-class processor or later

  • Operating system: Windows 2000 or XP
    NOTE: You'll need Administrator privileges to install the Kit.

  • Installed memory (RAM): 256 MB minimum

  • Available hard disk space: 65 megabytes (MB) minimum

  • Network connection:
    • Dial-up Modem: 9600 bps modem (28.8 Kbps or higher recommended) or ISDN
    • High-speed Internet connections: a Network Interface Card (NIC) or built-in Ethernet and the campus Ethernet network (including Residential Halls), a DSL telephone line (including Family Housing DSL [FH-DSL]), or a cable modem
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BEFORE YOU INSTALL!

  • WARNING! If you have WIAK version 7.0 (issued in 2001) or earlier installed on your computer, please read this first!

  • INSTALLATION SEEMS TO HAVE STOPPED? You may notices times when installation seems to stop. For example, with Mulberry, the installation meter may seem to stop at 10% for a period of time. Please be patient. Installation is proceeding normally. After a delay, the meter will again indicate progress toward completion.

  • DO NOT RESTART DURING INSTALLATION: If you see a dialog box prompting you to restart during installation of any component of the Kit, click No until you see the "Now It's Safe to Reboot - Reboot Now?" screen indicating installation is complete.

  • RESTARTING AFTER INSTALLATION You'll need to restart your computer after installing the Kit. We recommend you save any work you have open and quit all programs before you begin.

  • DIAL-UP USERS! Windows may require you to install additional system software. You must have your Windows installation media available. If Windows came pre-installed with your system and you cannot locate the files you need, check with your hardware vendor.

  • VIRUS PROTECTION We highly recommend you install VirusScan — an excellent commercial virus protection program. (Residence hall students please see the note below.) The University has purchased a site license (meaning there's no cost to you) so all community members can be protected. For more information about viruses and how to protect your computer, visit the U-M Virus Busters website.
    RESIDENCE HALL STUDENTS: Please install the customized Residence Hall version of VirusScan instead of the one included on the Blue Disc. You will need an Internet connection to access the Residence Hall version.

  • IS YOUR CLOCK AND TIME ZONE ACCURATE? To protect your password, some software uses Kerberos authentication (proving you're you). If your time zone is not correct and/or your computer's clock is not set to within 5 minutes of the Kerberos server, you will not be able to authenticate.
    NEW COMPUTER? Many new computers are shipped with the time zone set to Pacific Standard. Please verify that your time zone is correct.
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Installing the Kit

These installation instructions assume that you have already downloaded the kit.

  1. To view the Introduction page, double-click the Windows_Internet_Access_Kit.exe file you downloaded.

    Read the information then click Install Software to determine which items you want to install. Before installing, you may wish to see other parts of the Blue Disc by clicking View CD.

  2. Select the items you wish to install by clicking in the appropiate check box to make it active. Unless you live in a Residence Hall, we highly recommend you select VirusScan.
    HINT: Clicking on the name of each item provides a description.

  3. Click Install Software Now and follow the onscreen prompts.

    INSTALLING MULBERRY? You'll be asked for your name and uniqname followed by a number of settings to confirm. Read the screen information for each setting to see if there is an alternative, such as those required by CAEN.

    ASKED TO RESTART? Do not restart your computer during installation until you receive the "Now It's Safe to Reboot - Reboot Now?" window indicating installation is complete.

  4. You must restart your computer before using the new software. Click Yes.
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What the Software Helps You Do

  • Send and receive e-mail. You’ll receive Mulberry 3.1.6 preconfigured for use with the ITS e-mail service. Mulberry lets you keep your mail on a central server, allowing you to read it from more than one computer. However, Mulberry can also be configured to download your messages to your computer. You can then read and compose messages while disconnected from the network — allowing dial-up users to conserve dial-up time. For more information, please read Using Mulberry 3 for E-mail (S4312).
    ATTENTION NON-ITS E-MAIL USERS! Please refer to Appendix A: Don’t Use the ITS E Mail Service?

  • Access your IFS Home directory on your desktop. Your IFS Home directory is available by double-clicking the ITS Home Directory (sftp) icon found in the UM Internet Access Kit folder on your desktop. You can treat the directory like any other directory or hard drive. Your Home directory is a secure storage space for your files that is backed up nightly.
    COLLEGE OF ENGINEERING AND SCHOOL OF INFORMATION: Shortcuts to these schools' home directories are also in the UM Internet Access Kit folder.>/li>

  • Open connections to other computers, such as the ITS Login Service. SSH Secure Shell shortcuts found in the UM Internet Access Kit folder allow you to easily connect to a number of host computers at U-M. To protect your privacy and your data, you must use SSH SecureShell — or another terminal program that supports ssh — to open a connection to the ITS Login Service and most other host computers at U-M.
    COLLEGE OF ENGINEERING AND SCHOOL OF INFORMATION: Shortcuts to these schools' login services are also in the UM Internet Access Kit folder.

  • Transfer files from one computer to another. You can use SSH Secure Shell to transfer files between computers using Secure File Transfer Protocol (SFTP). For more information, see Using SSH Secure Shell to Transfer Files with sftp [Windows] (S4299).
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Removing WIAK Components

Each component of the Windows Internet Access Kit is installed separately. If you later choose to remove a component of the kit:

  1. From the Start menu:
    • Windows 2000: point to Settings and select Control Panel.
    • Windows XP: select Control Panel.

  2. Open the Add/Remove Program control panel.

  3. Select the component of the kit you want to uninstall and click the Add/Remove button.
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Additional Resources

Visit the Blue Disc website for updates to the Windows Internet Access Kit and links to the most current documentation.

Also visit ITS's Information System to obtain ITS computer documentation and other resources. A list of relevant documents follows:

We welcome your comments; please send e-mail.

ITS's Online Help Desk provides a variety of computing help resources.

For further help with Internet connectivity, send e-mail or phone (734) 764-HELP [764-4357].

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Appendix A: Don't Use the ITS E-mail Service?

Mulberry comes pre-configured for use with the ITS e-mail service. Some schools — such as Engineering/CAEN (except freshmen) — provide their own e-mail services. If you are uncertain about what service you use, please call (734) 764-HELP [764-4357].

If you use an e-mail service other than ITS, you will need to manually configure Mulberry. Please contact your school's help desk for the correct settings, then follow these instructions.

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Appendix B: Removing WIAK 7 and Earlier

WARNING! If you have WIAK version 7.0 (issued in 2002) or earlier installed on your computer, you must remove those Internet Access Kit files before installing the 2008 WIAK. (The 2008 installer automatically overwrites version 8.0 and later.)

To remove, save any work you have open and quit all applications. Then proceed with either of the following two methods:

  • Open the old Internet Access Kit folder and double-click the unInstall icon. If you are prompted to restart your computer after uninstalling the files, do so.

  • If you cannot find an unInstall icon:

    1. From the Start menu:
      • Windows 2000: point to Settings and select Control Panel.
      • Windows XP: select Control Panel.

    2. Open the Add/Remove Program control panel.

    3. Use the Add/Remove Program control panel to remove old software installed as part of previous kits (including Netscape Navigator or Communicator, HostExplorer, Eudora, waX.500, and Kerberos).
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