SpamBox works only with the ITS IMAP email service. Google Mail has its own spam filtering.
Creating POP Mail Filters/Rules to Work with SpamBox
S4324 November 2012
This document provides instructions for creating mail filters/rules that allow POP e-mail programs to work with SpamBox, ITS's content filtering tool for spam. For general information about SpamBox, see Using SpamBox for E-Mail Spam Filtering (S4323). To find out whether you are using POP for your mail, see How to Tell If You Are Using IMAP or POP for Your E-Mail (S4322).
Table of Contents
How SpamBox Works with POP Programs
If you use POP for your e-mail, you download your messages to your computer and create folders for managing your mail there.
SpamBox tags messages it suspects to be spam. You will then need to create a filter or rule in your POP e-mail program to move the tagged messages to a SpamBox folder on your computer.
Turning SpamBox On
You must be using the ITS e-mail service in order to use SpamBox. SpamBox is installed on the ITS e-mail servers, so it can only work with ITS-provided mailboxes.
WARNING! Some U-M departments provide their own e-mail services. Before turning SpamBox on, please check with your department's information technology help desk to see if you are currently using one of these services. Many departmental e-mail services already provide spam filtering.
Use the SpamBox Setup Wizard
Using Your E-Mail Program, Create a SpamBox Folder/Mailbox
Create a Filter or Rule to Move the Mail Tagged as Spam by SpamBox to your SpamBox folder
Filter/Rule Creation Instructions
In general, you need to create a filter or rule that looks in the message header for one of these conditions (depending on how your program sets filters/rules):
and then moves such messages to your SpamBox folder.
Apple's Mail Application
IMPORTANT! Create a SpamBox folder in Mail before creating the rule.
IMPORTANT! Create a SpamBox folder in Outlook before creating the rule.
These screen shots are from Outlook in Microsoft Office XP. If you use a different version, it may look slightly different from this.
Outlook Express (Won't Work with SpamBox with POP; Use IMAP)
Outlook Express using POP won't work with SpamBox as it is currently set up. Outlook Express cannot create a rule or filter that checks the message header. Outlook Express using IMAP, however, will work okay with SpamBox.
Visit ITS's Information System to obtain ITS computer documentation and other resources. A list of relevant documents follows:
The ITS Service Center provides a variety of computing help resources.
For further help with this or any other topic, call 734-764-HELP  or submit an online service request.