ITS Documentation
Webmail — Blue: Using Mail Folders
S4332 • November 2009

NOTE: ITS offers two webmail interfaces: Blue and Maize. You can use them interchangeably along with desktop e-mail clients — such as Outlook, Apple Mail, Mulberry, and Thunderbird — that are configured for the ITS IMAP service.

This document covers how to create and use folders for organizing your e-mail using the Blue webmail interface. Because the folders you create in web mail are stored on an ITS e-mail server, they are also available to you if you use Pine, Mulberry, or any other IMAP e-mail program.

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Why Use Folders?

To Organize Your Mail
You might find it helpful to create folders for storing your saved messages. Here are some examples:

  • Folders for mail related to each of your courses.

  • Folders for each of your work projects.

  • Folders for each of your regular correspondents.

  • If you subscribe to e-mail newsletters or listservs, you might create a folder to keep those messages in—either so you can read them later or save some issues for reference.

  • Keep your personal e-mail separate from your work e-mail by storing personal messages in a personal folder. This can be useful for employees, all of whom are subject to FOIA requests. Every effort is made to respect the privacy of your personal mail if your e-mail is requested through FOIA, and keeping it in a separate folder makes this easier.
Automated Organizing with Filters
You can have mail sorted into folders as it comes in to your mailbox by using server-side filters. For more information, see Using Server-Side Filters to Manage/Organize Your E-Mail (Including Accept and Block Lists) (S4325).

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Creating a New Folder

  1. Click the Folders icon in the icon bar at the top of the window.

    Screen shot of Folders icon

  2. From the Choose Action drop-down menu, select Create Folder.

    Screen shot of selecting Create Folder from the Choose Action menu

  3. In the dialog box, type a name for your folder, then click OK.

  4. You will see a confirmation message indicating that the folder has been created, and the new folder will be added to your list of folders.

    Screen shot of confirmation message

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Deleting a Folder

WARNING! When you delete a folder, you delete the folder and all the messages inside it. Once the contents of a folder are deleted, they cannot be retrieved.

  1. Click the Folders icon in the icon bar at the top of the window.

  2. Check the checkbox next to the name of the folder(s) you want to delete. You can select more than one folder.

    Screen shot of checkbox next to folder name

  3. From the Choose Action drop-down menu, select Delete Folder(s).

    Screen shot of selecting Delete Folder(s) from the Choose Action menu

  4. In the dialog box asking if you want to delete that folder, click OK.

  5. In the dialog box telling you that all messages in that folder will be deleted and asking if you are completely sure you want to delete the folder, click OK.

  6. The folder, and everything inside it, will be deleted.

    Screen shot of confirmation message

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Moving a Message to a Folder

From Your INBOX (or Any Other Folder)
  1. Check the checkbox next to the message that you want to move.

    Screen shot of checkbox next to message

  2. From the Move|Copy drop-down menu, select the folder to which you want to move the message.

    Screen shot of selecting a folder

  3. Click either Move or Copy (to the left of that menu).

    • Move. Moves a copy of the message to the folder you selected and marks the copy in the current folder for deletion.

    • Copy. Copies the message to the folder you selected, leaving a copy in the current folder.

    Screen shot of Move|Copy menu

From Within the Message
  1. From the Messages to drop-down menu, select the folder to which you want to move the message.

    Screen shot of selecting a folder from the Messages to drop-down menu

  2. Click either Move or Copy (to the left of that menu).

    Screen shot of the Move|Copy menu

CAUTION! All your mailboxes are stored on the e-mail servers. Moving a message from one mailbox to another will not reduce the amount of space you are using or keep you from going over quota if your mailbox is full.

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Opening a Folder

NOTE: Webmail cannot view or store mail in your IFS home directory. If you have mail stored there, you will need to use Pine to view or move it.
From Your INBOX
From the Folder drop-down menu (upper right corner of the page), select the folder you want to open. It will open.

Screen shot of selecting a folder from the Folder menu

From Your Folders List
  1. Click the Folders icon in the icon bar at the top of the window.

  2. Click the name of the folder you want to open.

    Screen shot of selecting a folder to open

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Additional Resources

Visit ITS's Information System to obtain ITS computer documentation and other resources. A list of relevant documents follows:

We welcome your comments; please send e-mail.

ITS's Online Help Desk provides a variety of computing help resources.

For further help with webmail, send e-mail or phone (734) 764-HELP.

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