If you received a Friend invitation from someone, follow the instructions in this document to respond to the invitation. If you requested your own Friend account and received an e-mail message about the next step in the account-creation process (actually a Friend invitation that you sent to yourself), you can either follow the instructions here for the rest of the process or in How to Set Up a Friend Account for Guest Access to U-M Computing Resources (S4316).

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What Is a Friend Account Invitation?

Sometimes, members of the U-M community want guests to have access to their web resources. They can then send invitations to those guests, inviting them to create a Friend guest account that will give them access to those web resources.

If you have received an invitation to create a Friend guest account, it is either because you requested access to a particular web resource at U-M or because someone at U-M believes that you need or want such access.

A Friend guest account invitation can be customized by the person or U-M unit that sends it, so each invitation may look a bit different. In general, though, Friend invitations are sent via e-mail and include, at a minimum, the following information:

• The e-mail address of the person or service that sent you the invitation.
• A Create Friend Account link that you can click to create your guest account.
• A link to this documentation—Responding to a Friend Guest Account Invitation (s4336).
• A link to information about Information Technology Policies at the University of Michigan.

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Responding to the Invitation

1. Click the Create Friend Account link in the e-mail invitation you received.
2. Your web browser will open to a page where you will be asked to provide your e-mail address and to choose a password. After you do so, click the Set Password button.
3. You will see confirmation that your Friend account has been created. On that confirmation page will be a link you can click to log in and to connect to the web resource(s) that you were invited to use.

   You will also receive an e-mail message confirming the account creation and providing you with some additional information. We recommend that you save that message for future reference.

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Using Your New Friend Account

Your login ID or name is the full e-mail address that you provided.

Your password is the one that you selected.

Enter your e-mail address and password at the login screen for the web resource you want to use.

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What If I Forget My Friend Password?

To Reset Your Password

https://friend.weblogin.umich.edu/friend/account/

To Change Your Password

http://friend.weblogin.umich.edu/friend/passwd/

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Troubleshooting Tips

If You Do Not Receive the Account Confirmation Message

Most people who report not receiving this message find that it has been caught by their spam filter. If your e-mail program files suspected spam messages in a junk or spam folder, please check that folder to see if the message was put there. The message will be from friend-noreply@umich.edu, and the subject line will be U-M: Your New Friend Account.

If Your Invitation has Expired

You can request a Friend account for yourself without an invitation by going to the Request a Friend Account page (http://friend.weblogin.umich.edu/friend/).

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Additional Resources

Also, visit ITS's Information System to obtain ITS computer documentation and other resources. A list of relevant documents follows:

• How to Set Up a Friend Account for Guest Access to U-M Computing Resources (S4316).

• Sending Invitations to Create Friend Guest Accounts (S4337)

• Using Web-Authenticated Resources (Weblogin Using Cosign) at U-M (S4307)

We welcome your comments; please send e-mail.

ITS's Online Help Desk provides a variety of computing help resources.

For further help with Friend guest accounts, send e-mail or phone (734) 764-HELP.

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Information and Technology Services