iPhone OS 2.0: Your iPhone must have at least OS 2.0 installed.

IMAP AND EXCHANGE: While we highly recommend setting up your account using the method presented here, you can also configure your device to access an Exchange account through IMAP. For details, refer to Configuring IMAP E-Mail Clients for Exchange 2007.

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Automatic Configuration

CONTACTS CAUTION! Following these steps will replace your device's Contacts list with your Exchange Contacts list. If you do not wish this to happen, use the Manual Configuration method.

1. Using Safari on your device, go to
   
   http://www.umich.edu/~lannos/exchange/iphone/exchange.mobileconfig
2. When prompted to install a profile, tap Install.
   UNSIGNED CERTIFICATES: Generally speaking, you should never accept an unsigned certificate. We are working on getting this error message removed.
3. If you have not previously authenticated to the network you are using, you will be asked to do so.
4. In the profile warning dialog box, tap Install Now.
   
5. If you already have a passcode, you may be asked to enter it.
6. In the Enter Email window, enter your e-mail address and tap Next.
   
7. In the Enter Username window, enter umroot\ followed by your uniqname; for example, umroot\bjensen. Do not enter a space between the two. tap Next.
   
8. In the Enter Password window, enter your Exchange password and tap Next.
   
9. In the Profile Installed window, tap Done.
   

ALREADY HAVE A PASSCODE? If you already use a passcode, you will not see steps 10 and 11. Proceed to step 12.

10. In the New Passcode Required dialog box, tap Continue.
    
11. In the Set Passcode window:
    
    1. create a passcode by entering at least 4 numbers, then tap Next.
    2. when prompted, re-enter your passcode and tap Next.

12. Congratulations! You're ready to use your profile. From your Home window, select Mail to access your Exchange account.

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Searching the Global Address List (GAL)

1. On your home screen, tap Contacts.
   
2. In the All Contacts window, tap Groups.
   
3. In the Groups window, under Directories, tap the name you gave your Exchange account.
   
4. In your Exchange account window:
   
1. in the Search Directory field, enter the uniqname or name (last, first) of the person you want to find.
2. tap Search.

5. Select the person from the search results.

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If there is no activity on your device for 15 minutes, you must re-enter your password. You can set the device lockout delay for up to 4 hours. Please refer to your device's user guide.

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Remote device wipe refers to removing all the data stored on the device when it is not with you. Should you lose your device, the ability to wipe it protects your sensitive data.
NOTE: Data stored on an external memory card inserted in the device does not get wiped.

There are two ways the device can be wiped:

• Authorized by the owner, a system administrator can remotely wipe the device.
Call (734) 764-HELP [764-4357] — option 2 — during operating hours. Identify yourself to the satisfaction of an ITS consultant, who will then contact an Exchange system administrator to perform the wipe. Depending on when you call, wiping your device may take at least 24 hours.
• If your mailbox is on the ITS Exchange 2007 server:
  1. Log on to Outlook Web Access (OWA).
  2. Click Options.
     
  3. Under Options, select Mobile Devices.
     
  4. In the Mobile Devices window:
     
  1. select your device
  2. click Wipe all data from device.
  3. in the confirmation dialog box, click OK.

  5. Under Status, you'll see Pending Wipe, meaning it's in progress. This process may take hours because it performs a secure wipe.
     
  6. When the wipe is complete, you'll receive a confirmation e-mail message.
     
  7. Prior to re-syncing your device for Exchange:
     
  1. select your device.
  2. click Remove Device from List.
  3. in the confirmation dialog box, click OK.

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Appendix: Manual Configuration

1. On your home screen, tap Settings.
2. In the Settings window, select Mail, Contacts, Calendars.
   

3. In the Mail, Contacts, Calendars, select Add Account
   

4. In the Add Account window, select Microsoft Exchange.
   

5. In the Exchange window:
   
   1. in the Email field, enter your e-mail address.
   2. in the Domain field, enter umroot
   3. in the Username field, enter uniqname.
   4. in the Password field, enter your Exchange password
   5. the Description field will automatically have your e-mail address. To change the entry, tap on the field and enter your preference.
   6. tap Next.

6. You will receive an Unable to Verify Certificate dialog box. Tap Accept.
   UNVERIFIED CERTIFICATES: Generally speaking, you should never accept an unverified certificate. We are working on getting this error message removed.

7. Verify the summary information, then tap Next.
   
8. In the synchronize window:
   
1. select the items you want to synchronize.
   CONTACTS WARNING! If you have a Contacts list already in your device and do not want it replaced with your Exchange Contacts, do not turn Contacts on.
2. tap Save

ALREADY HAVE A PASSCODE? If you already use a passcode, you will not see steps 9 and 10. Proceed to step 11.
9. In the New Passcode Required dialog box, tap Continue.
   
10. In the Set Passcode window:
    
    1. create a passcode by entering at least 4 numbers, then tap Next.
    2. when prompted, re-enter your passcode and tap Next.

11. Congratulations! You're done. From your Home window, select Mail to access your Exchange account.

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