USING ANOTHER U-M EXCHANGE SERVICE? Some campus units — including the Business School, Business and Finance/MAIS, and Institute for Social Research (ISR) — offer their own services that require different configuration information.

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Configuring for Exchange

Once you receive a BlackBerry enterprise activation password from BESAdmin you can activate your BlackBerry for the ITS Exchange Service.
48 HOURS: Your temporary activation password expires 48 hours after you receive it.

Select the BlackBerry operating system your device uses:
NOT CERTAIN? The look of the operating systems is significantly different. Select one below and compare.

Searching the Global Address Book (GAL)

1. From the Home screen, select Address Book.
2. In the Address Book window, click the Menu key.

3. Select Lookup.
   
4. In the Lookup field:

   enter a uniqname or name (last, first). click the Enter key.

5. Select the correct name from the search results.

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Deleting Messages

1. From the Home screen, select the Applications icon.
   
2. Select Messages.
   
3. In the Messages screen, click your device's Menu key and select Options.
4. In the Messages Options screen, select Email Reconciliation.
   
5. In the Email Reconciliation window:

   click the Trackball to activate the Delete On pull-down menu. select Mailbox & Handheld. click the Menu key and select Save.

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Security Settings

By default, if there is no activity on your device for 15 minutes, you must re-enter your password. However, if your BlackBerry operating system is 4.2 or later, you can set the delay for up to 8 hours. Earlier versions are limited to no more than a 1 hour delay. Please refer to your device's user guide for complete information.

Device wipe refers to removing all the data stored on the device. Should you lose your device, the ability to wipe it protects your sensitive information.
NOTE: Data stored on an external memory card inserted in the device does not get wiped.

There are two ways your device can be wiped:

• Someone enters your PIN or password incorrectly eight times in a row.
• Authorized by the owner, an ITS Exchange administrator can remotely wipe the device.
  Call (734) 764-HELP [764-4357] — option 2 — during operating hours. Identify yourself to the satisfaction of an ITS consultant, who will then contact an Exchange system administrator to perform the wipe. Depending on when you call, wiping your device may take at least 24 hours.

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BlackBerry OS 4.5 Configuration

1. From the Home screen, select the Applications icon.
   
2. Select Options.
   
3. In the Options screen, select Advanced Options.
   
4. In the Options-Advanced screen, select Enterprise Activation.
   
5. In the Enterprise Activation screen:

   enter your e-mail address. enter the temporary activation password you received.

6. Click your device's Menu key and select Activate.
7. As the BlackBerry server sets up communications, you will receive a temporary e-mail. Once established, the e-mail will disappear.
8. The server will require you to create a new password. The minimum length is four characters. It does not have to be your Exchange password.

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BlackBerry OS 4.6 Configuration

1. From the Home screen, select the Setup icon.
   
2. In the Setup screen, select Setup Wizard.
   
3. In the Setup Wizard screen, select Email Setup.
   
4. In the Email Setup screen:

   select the work email option, if you have a choice. click Next

5. In the second Email Setup screen:

   select Yes. click Next

6. In the Enterprise Activation screen:

   enter your e-mail address. enter the temporary activation password you received.

7. Click your device's Menu key and select Activate.
8. As the BlackBerry server sets up communications, you will receive a temporary e-mail. Once established, the e-mail will disappear.
9. The server will require you to create a new password. The minimum length is four characters. It does not have to be your Exchange password.

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Information and Technology Services