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We work within the University of Michigan community to ensure that U-M information technology policies and guidelines are followed.
The User Advocate has the resources to enforce compliance through a variety of means, including temporary denial of service (removing access to University-sponsored e-mail and other services, including the Internet).
Typical duties include:
Receiving and investigating reports of U-M technology and information policy violations as they pertain to U-M-provided resources.
Coordinate problem-solving with other campus units—including Student Affairs, Public Safety and Security (DPSS), and other U-M information technology service providers.
Providing IT policy interpretation and information to help students, faculty, and staff understand University and departmental policy, including the responsible use of shared resources.
Engaging in outreach activities, including general community education.
Contributing to campuswide security and security education projects and initiatives.
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