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We work within the University of Michigan community to ensure that U-M information technology policies and guidelines are followed.
The User Advocate has the resources to enforce compliance through a variety of means, including temporary denial of service (removing access to University-sponsored e-mail and other services, including the Internet).
Typical duties include:
- Receiving and investigating reports of U-M technology and information policy violations as they pertain to U-M-provided resources.
- Coordinate problem-solving with other campus units—including Student Affairs, Public Safety and Security (DPSS), and other U-M information technology service providers.
- Providing IT policy interpretation and information to help students, faculty, and staff understand University and departmental policy, including the responsible use of shared resources.
- Engaging in outreach activities, including general community education.
- Contributing to campuswide security and security education projects and initiatives.
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