ITS Campus Computing Sites

Printing in Sites

The standard computing services allocates $24.00 per term to students ($3.00 per term to faculty and staff) for printing at all ITS Campus Computing Sites printers. (Double-sided (duplex) printing counts as two impressions.) Black-and-white and color impression are charged at $0.06 and $0.23 per 8.5"x11" impression, respectively..

How many pages have I printed?

You can determine how many pages you've printed at the MPrint Usage page.

Billing methods for printing beyond the $24.00 allocation included in the standard computing services are:

Printing charges that appear on your student account are not added in real time, but are actually charges for printing that happened in the previous month. At the beginning of each month, all the charges from the previous month are calculated and sent to the student account. The date listed on the student account for printing charges can be misleading, as the date shows when the charge hit the student account, not when the printing was actually done. For example, if a student sees a printing charge on his student account that posted on 01/07/2015, the charge is actually for printing that was done in December 2014.

Can I use my CAEN allotment with ITS printing?

Yes. The College of Engineering provides a supplemental print allocation to eligible student CAEN account holders that will be utilized automatically when you exhaust your standard computing services allocation. The supplemental print allocation may be used at any ITS Campus Computing Sites printer.

Can I Request a Refund?

You are only charged for pages that physically come out of the printer. You may submit a refund request in the event of poor output quality (i.e. illegible text due to low toner). You may request a refund for print jobs that charged up to one year ago. Refund requests for jobs older than one year will be denied. To submit a request, log in to your printing account at and click on Recent Print Jobs. Click Request Refund under the print job to submit your request.

Sites Uses Recycled Paper


Campus Computing Sites has switched to 30% post-​consumer recycled paper for all black-and-white printing services and 100% post-​consumer recycled paper for all color printing services. The acid-​free recycled paper is Environmental Chlorine-​Free (ECF).

Sites Printing Guidelines

ITS and the Provost's Office hope to be able to keep service levels high (and the price of printing low), but our ability to do so depends in part on whether students use printing resources in a responsible and appropriate way.

Printing Tips

Don't forget that by following a few environmentally responsible practices we can significantly reduce the amount of unusable output we create in the Sites. A few simple resource-saving techniques include:

Guest Printing

With a registered account, guests can use any guest computer to print to any Sites printer. Please visit the Guest Printing web page to get started.

Guests can check their printing balance, view job history, and request refunds like any other user. Funds are added to guest accounts at the circulation desk. A guest printing card is only needed to copy, scan-to-email, and use Follow Me.