Box is a commercial online file sharing and storage service.
Internet2 (a consortium of leading U.S. research and educational organizations) chose Box after a review of many storage and file management services. As members of Internet2, the University of Michigan can benefit from attractive pricing and support. One of the key benefits of Box is its ability to integrate with other university systems. For example, it can use the same password system as other U-M services such as Wolverine Access.
Michigan was the first school to implement Box through the partnership with Internet2. Other universities include: The University of California - Berkeley, Indiana, Cornell, Notre Dame, Illinois, and Carnegie Mellon.
Current U-M students, faculty, staff and sponsored affiliates with regular (not temporary) uniqnames are eligible to open accounts. M+Box storage accounts are not available to those with alumni or Friend accounts.
At the present time there is no direct charge for M+Box for individuals or units. Funding decisions for M+Box will be made later this year.
U-M does not support the use of Linux to access M+Box accounts at this time. However, the following Knowledge Article on Using Linux to Access Box provides information and instructions for several different setup methods, one of which may work for you.
Like similar cloud environments such as Google Drive and DropBox, Box is a good resource for storing and sharing files, authoring content, and encouraging collaboration.
Because M+Box works on Macs, PCs and a wide range of mobile devices, it gives you access to your files from just about anywhere. M+Box is also a great place to collaborate: not only can your team share, view, edit and retrieve project files, you can discuss them as well. M+Box uses the same login system as Wolverine Access, so there are no new user IDs or passwords to remember. It also offers desktop synchronization so that files from your local hard disk will be backed up automatically as well as be available to you from other computers and devices.
Also included are features like content and task management, online workspaces for collaboration, user permissions and a built-in editor. High level features, custom options for embedding files into a website, Google Apps integration, and administrative controls allow M+Box users to create and manage a complete work space environment.
Both systems allow web access to files. For further information about all the various storage options available see the ITS Storage Solutions Summary Chart.
M+Box accounts are now available to all current students, faculty, staff and sponsored affiliates at the University of Michigan.
M+Box accounts are available to current students, faculty, staff and sponsored affiliates on all the campuses. It is up to each unit to determine how to best use the service.
Members of the Flint and Dearborn campuses may find the ability to configure their M+Box account with additional email addresses useful.
Many questions are answered in the About Your Accountsection of this site. Box also maintains an extensive knowledge base with information about how to use Box. For further questions, contact information can be found on the Help page of this site.
Information on existing Box accounts can be found here: For Users with Existing Box Accounts
M+Box has many features that are not available for free personal Box account users. These include:
M+Box accounts are available for your department, group, class or other function on request. See Shared M+Box Accounts for more information.
U-M Enterprise users have unlimited storage space.
Any files that are placed (by you or your collaborators) inside folders created by you are part of your unlimited quota. Files placed by you into another account's folders are subject to their quota restrictions.
Yes, you simply share M+Box content with a person's email address. This may be an @umich.edu address or an external address.
NOTE: You cannot at this time use MCommunity groups to share M+Box content. We hope to be able to offer this at a later time once compatible group support is available from Box.com.
When you share a file with a link, you are presented with a few different options for access.
|Anyone with the link||Anyone with the link can access the file without a Box password.
This option allows additional controls such as whether the file can be downloaded, whether the link expires, and whether a shared password should be used.
|People in your company||Any user with the link AND an M+Box account can access the file. In addition, anyone with whom you are directly collaborating can access the file.
This option allows additional controls such as whether the file can be downloaded and link expiration.
|People in this folder||Only those you invite as collaborators can access the file.|
|Disabled||There is no shared link access to this file.|
For more information, please see Box Smart Links.
Invitations to collaborate expire after 2 weeks. Attempts to accept a collaboration invitations after that time will fail. The invitations to collaborate need to be reiussed.
See How Can I Optimize My Upload Speeds? from Box Support explaining how to troubleshoot speed issues and which upload method to use in various situations.
See the Advanced Search Overview and FAQs on the Box Support website for a short video and tips. And if you need to perform the same search repeatedly, you can bookmark the resulting URL in the address bar of your browser to use later.
Box has an extensive knowledge article on how to delete and recover files. If you are still having difficulty recovering your files please refer to section below the link.
File is missing from the trash folder:
Box automatically filters your trash folder by Items I Deleted. To find items that someone else deleted, switch the filter to Items I own.
IMPORTANT: If a file is missing and you cannot find it in the trash, contact the ITS Service Desk immediately. M+Box administrators have a few tools at their disposal to recover lost files. However, there is no guarantee that these files will be recoverable, and the longer the file has been missing the less likely it is that it will be recoverable.
Contact info: Email: email@example.com | phone: 734-764-HELP 
Yes, M+Box includes desktop synchronization so that files from your local hard disk will be backed up automatically as well as be available to you from other computers and devices.
Box Sync v3 imposes a limit of 40,000 files. Box Sync v4 scales to 100,000 files and more. See Box Sync 4 for more information.
We do not recommend that you sync folders on network drives to M+Box with Box Sync v3. Box Sync v4 does not support syncing folders to network drives.
See Box Sync for more information about Box Sync.
Apps connect your M+Box data with other applications and services. For an overview of Box apps, visit the Box Apps Overview and FAQ.
While all apps are available to U-M users, only the Official Box Apps are covered by our contract and approved by U-M.
Not all apps are free. App descriptions are available through the Apps menu and should provide information on pricing.
Not all apps are available for all platforms. App descriptions are available through the Apps menu, and should provide information on platform compatibility.
If you access M+Box by going to the Box.com homepage or if you use third party applications with your M+Box account, you will need to enter your U-M email address but leave the password box blank. This page will then redirect you to the U-M Weblogin page to log into M+Box using your uniqname and UMICH password.
Box adheres to the highest industry standards for security at every level and commits extensive resources to the design, implementation, monitoring, and maintenance of its security infrastructure, including:
M+Box provides provides robust security for sensitive university data. However, due to federal, state, and university laws, policies and standards, it should not be used to collect, process, store or share certain types of Sensitive Regulated data; this includes data regulated by ITAR/EAR, FISMA and PCI.
Student educational records regulated by FERPA, GLBA, HIPAA and Sensitive Human Subject Research data may be collected, processed, stored or shared in Box.
If you store sensitive data on your Box account and access Box data with a mobile device, we recommend that you enable the mobile app passcode lock in the Box app settings on your mobile device.
Yes. If you accidentally delete a file, you have 30 days to recover it using the M+Box system. See Using the Trash to Restore Files and Folders for more details.
Yes. This is one of the strengths of M+Box. It allows you to access your files from many different types of locations and devices. See Mobile Devices for more details.
Users who have a current active student/faculty/staff/sponsored affiliation will keep their account until they are no longer active student/faculty/staff/sponsored. Alumni and retirees will have their M+Box accounts converted to personal Box accounts when they leave the university. (See below: "What happens to my files on M+Box when I leave U-M?")
If you are retiring or graduating from the University, your M+Box account will be converted to a personal Box.com account. If your affiliation with U-M will be ending, your M+Box account will be deleted and you will need to remove any data from the account you wish to keep before you leave. See Maintaining Access to M+Box Files After Your U-M Affiliation Ends or Changes.
Most often you will login to Box with your UMICH password. However, some third party apps cannot use Single Sign On and require a password maintained by Box, known as an external Box password. You can set this password in your account settings on M+Box or at box.com/reset. This password is separate from your UMICH password. Once M+Box accounts have been converted for alumni or retirees, the external password is needed to access the converted account. For more information on setting your external password on Box, see Integrate M+Box Using Apps.
If you lose all affiliations with U-M, you lose access to M+Box and will not have your account converted. If you are currently affiliated with U-M and have previously been or will become an alum or retiree, your M+Box account will be converted to a personal Box account when you leave. For more details, see Maintaining Access to your M+Box Files After Your U-M Affiliation Ends or Changes.
You will receive an email indicating the last date that you will be able to access standard computing services such as M+Box. That is the last date you can log in to M+Box using your uniqname and UMICH password. If you attempt to log in to M+Box after that date, the login attempt will appear to fail and you will be denied access.
The conversion will happen automatically. You will not need to take any action to initiate the conversion or preservation of your account.
However, the account will still be available to you at Box using an external Box password. Follow the instructions to set an external Box password and log in to your converted account.
Login location: As the account will no longer be managed by U-M, you must log in at Box's website: https://app.box.com/login to access your converted Box account.
Password: You must set an external Box password to continue using your converted Box account. 30 days after you leave the university, your UMICH password will no longer allow you to log in to your Box account.
Username: Since you will no longer be using U-M Weblogin to access your account, you will log in with your @umich.edu email address (firstname.lastname@example.org) and external password
Support: As the account will no longer be managed by U-M, the ITS Service Center will no longer be able to assist with your Box account after it has been converted. They will be able to assist with questions about the conversion and how to access your converted box account for the first time, but once it is active and you have access to it, all questions should be directed to Box Support.
Other enterprise features: Personal, external Box accounts have different qualities than personal M+Box accounts. While some features remain the same, other perks available to active M+Box customers will disappear:
Version history will no longer be accessible, as personal accounts do not have this capability.
Filesharing permission levels will decrease as personal accounts only have the capability to share with view or edit options.
Documents shared using password protection will lose password protection if the owner has a converted account.
File locking, file access statistics, and full text search will no longer be available. Full text search may be replaced by basic search.
Upload file size limit will shrink to 250MB, although files greater than 250MB will remain available within your account.
For an additional cost, you can upgrade your account once it is converted to a 50GB account to gain access to 100GB of storage and to retain the 15GB upload file size limit. See Box Pricing for details.
Quota: Your converted account will have a 50GB quota.
Quota: Converted Box accounts have a 50GB quota.
Content: Everything stored in your box account will remain the same.
Price: Your converted personal Box account will be free of charge.
Access to sync: Ability to sync files will not change. However, you will need to log out and back in again with your external password once your account has been converted.
Mobile access: You can continue to access your Box files from any device.
Access to shared folders: Access to collaboration folders and documents will remain.
Access to M+Box shared accounts: Access to shared accounts will be retained, unless you are removed from the account.
Auto expiration settings: If you have set expiration dates for files on a file by file basis (rather than at the folder level) the files will retain those settings.