If you need more information than what is included in this document, visit the Box Help website's Box Sync page.
The Box Sync app allows you to have a copy of your
In short, you should NOT use Box Sync to copy all your files to your desktop, i.e., as a file backup system.
Only sync content that truly requires offline access. Content stored on a local machine is less secure and more exposed to viruses and malware. Also, sync relies on the upload speed of your network connection, so syncing too many files will slow down the entire process.
Avoid storing "loose" files in the root directory or directly within parent folders. Files at the root directory and not in a folder will be synced automatically. Make a folder called "Misc" for any files without a home. Syncing a subfolder also causes files stored directly within ALL parent folders to sync. To prevent that, move those files into a new or existing subfolder that is not synced.
Avoid syncing files to multiple computers. We recommend not using more than 2 computers when syncing files (one laptop and one desktop). If Box Sync is syncing too many files over too many computers it can cause file sync to be inconsistent while local machines struggle to catch up. This can also be an issue if you sync too many files.
Use FTPS if you need to upload more than 100,000 files. Sync can behave unpredictably when used to upload a large amount of data (over 100 GB).
Do not try to use Box Sync on networked drives. Box Sync only supports NTFS and HFS file systems.
The sync folder: The sync folder for Box Sync is called "Box Sync" and is placed on your computer's hard drive with a shortcut on your desktop. The location can be set manually during installation. Box has a document that goes into greater detail on how to change the location of the sync folder.
Permissions: You must be an Owner, Co-Owner, or Editor of a folder to sync it.
Folders & Files deleted from a synced folder via the web app will appear in the Trash folder via the web interface, not in your computer's Trash or Recycle Bin.
Folders & Files deleted from the local Box Sync folder on your computer: Deleting a folder from the Box Sync folder on your local computer moves the folder to the Trash or Recycle Bin on your computer. The file or folder will also appear in the trash folder via the Box Web App. NOTE: Restoring the folder through the web app will not restore the sync relationship.
Accessible interface: Box provides an accessible interface, which has been thoroughly reviewed for accessibility, but does not yet provide access to all Box features. Contact Jane Vincent, U-M's assistive technology manager, for more information.
Box Edit: Box Edit is a free app provided by Box that allows you to edit files directly from the web interface using the software installed on your computer. This gives you the convenience of simply clicking to open a file from within the web browser, while still maintaining access all of Box's collaborative functionality.
Box for Office: Box for Office is a free Windows add-on that lets you open Box files directly from Word, Excel, and PowerPoint, then save back to Box. You can even share files without leaving the Office application.
FTPS: FTPS is great for uploading large amounts of data because it doesn't rely on the stability of a web browser for uploads that could take hours. Configuration instructions are available from Box.