ITS Virtualization Services
Desktop Virtualization (VDI)
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ITS Virtualization Services

Minimize hardware requirements and install upgrades and patches to multiple machines.

Desktop Virtualization (VDI)

Desktop virtualization provides the hosting infrastructure for virtualizing Windows desktops. It enables remote computing and thin client access from any internet-connected device.

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  • Infrastructure is housed in a high-availability enterprise university data center.

  • This service is monitored by ITS and available 24/7. For information about maintenance and planned outages, see the Service Level Agreement.

  • This service enables unit IT staff to deploy thin clients and provide their users with remote access to unit computing resources.

  • Access is managed by unit IT staff, who can include users with a corresponding UMROOT Active Directory account.

  • Users can access the service through the mydesktop.umich.edu portal.

  • Departments import and manage their own operating system images, from which pools of virtual desktops are built.

  • To set up this service, you will:

    • Request a new VLAN in the data centers
    • Import or build your custom image
    • Configure and deploy pools of virtual machines to your users

  • Both persistent and non-persistent deployments are supported:

    • Persistent—end user receives their unique desktop on every login
    • Non-persistent—groups of users share a pool of equally configured machines.

  • OS images can be built from scratch, converted from an existing physical machine or created using the U-M Shared Desktop.

  • For more information, visit the FAQ.

  • Windows-based virtual machines can be accessed from thin clients, Macs, Windows computers, Linux machines and many mobile devices.

  • This service will support connecting to:

    • Windows XP
    • Windows Vista 32- and 64-bit
    • Windows 7 32- and 64-bit

For additional operating systems, contact the ITS Admin Help Desk.

The Desktop Virtualization service can meet your unit's needs a variety of ways. You could use it to do the following tasks:

  • Run student computing labs or kiosk machines
  • Provide remote access to administrative staff desktops
  • Access Windows-only applications from Mac computers
  • Allow secure access to servers and sensitive data
  • Extend the life of older hardware

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